Broken Poison Adrena

Have a question regarding an existing Shimano product? Talk directly to an official representative from Shimano!
Post Reply
Bassnut1
Angler
Angler
Posts: 25
Joined: Mon Oct 22, 2007 6:59 pm

Broken Poison Adrena

Post by Bassnut1 » Mon Apr 19, 2021 3:59 am

I have a broken Adrena rod. this is first generation. can someone tell me how to get it replaced? i went to Shimano website, but it seems to only relate to warrenty replacement. Thanks for any help.

User avatar
Bantam1
Manufacturer Support
Manufacturer Support
Posts: 5108
Joined: Thu Jun 28, 2007 10:44 am

Re: Broken Poison Adrena

Post by Bantam1 » Tue Apr 20, 2021 7:43 am

The warranty is for one year with a dated receipt. If the rod is outside of warranty you can use the Express program. This is a 50% cost replacement of the rod. We send you a new rod in a tube with a return label to send back the broken one.

Call 877-577-0600 to perform the Express order.

If you feel the issue is under warranty you can use the form on the website and follow the directions.

Bassnut1
Angler
Angler
Posts: 25
Joined: Mon Oct 22, 2007 6:59 pm

Re: Broken Poison Adrena

Post by Bassnut1 » Tue Apr 20, 2021 4:20 pm

Thanks for the info.

Post Reply