Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

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Re: Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

Post by Daiwa » Thu Jun 05, 2014 3:51 am

Daiwa stands behind our warranty 100% and our reels have a one year warranty from the date of purchase. If you think you have a problem with any of our reels, please send them in to us or contact our customer service department. We will be happy to assist you with any problem you think you are having. 800-736-4653 Daiwa Corporation, 11137 Warland Dr., Cypress, CA 90630. Thank you for your business it means a lot to us. Please give us a chance to fix any problems that you think you may have.

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Finnz922
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Re: Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

Post by Finnz922 » Thu Jun 05, 2014 4:09 am

Daiwa wrote:Daiwa stands behind our warranty 100% and our reels have a one year warranty from the date of purchase. If you think you have a problem with any of our reels, please send them in to us or contact our customer service department. We will be happy to assist you with any problem you think you are having. 800-736-4653 Daiwa Corporation, 11137 Warland Dr., Cypress, CA 90630. Thank you for your business it means a lot to us. Please give us a chance to fix any problems that you think you may have.
I want to hear your response to this ilure

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BucketHunter
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Re: Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

Post by BucketHunter » Thu Jun 05, 2014 8:40 am

Finnz922 wrote:
Daiwa wrote:Daiwa stands behind our warranty 100% and our reels have a one year warranty from the date of purchase. If you think you have a problem with any of our reels, please send them in to us or contact our customer service department. We will be happy to assist you with any problem you think you are having. 800-736-4653 Daiwa Corporation, 11137 Warland Dr., Cypress, CA 90630. Thank you for your business it means a lot to us. Please give us a chance to fix any problems that you think you may have.
I want to hear your response to this ilure
He was banned

MrEddyG
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Re: Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

Post by MrEddyG » Fri Jun 06, 2014 12:05 am

I have the same exact grooves in mine and a thread started here on the Daiwa support forum. Dr_Bass also has the 2 exact lines in one of his posts. I am thinking a bad die in the manufacturing and not all parts got caught. It happens.

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Bassmar
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Re: Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

Post by Bassmar » Sat Jun 21, 2014 6:04 pm

I am curious. Has any of the posters with this grooving problem actually sent their reels to Daiwa. And if they did, what was the response from Daiwa?
The Daiwa rep(s) have on a number of occassions requested that the reels be sent in but, unless I am missing the post, I have seen no feedback from anyone that has actually done so.

Thor
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Re: Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

Post by Thor » Sat Jun 21, 2014 7:11 pm

Come on, this is bullshit being spread by those that have nothing better to do than sniffing glue.

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jwfflipper14
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Re: Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

Post by jwfflipper14 » Sat Jul 12, 2014 4:18 am

I have put my line above and below the bar and have not had any problems with groovings. But would like to know from the Daiwa rep as to what is the right way.
Jeff

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Re: Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

Post by t-Smalle » Mon Jul 14, 2014 3:29 am

According to the Daiwa rep I spoke with it should be over.

k3fishing
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Re: Tatula groove, 5.10, 2014 Update, Got 3 groove in 3 days

Post by k3fishing » Wed Oct 22, 2014 9:18 am

Has anyone updated on this issue lately. I posted my twing grooving pics in the reel section, under that" post want do you think" can I send just the twing piece in question to daiwa and get another? I have two that have these issues. Thanks.

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