Post
by Shru » Fri Sep 20, 2013 10:32 pm
My own experiences with Shimano have been top notch, I bought a 500 symetre FL off of Ebay, it developed a glitch soon after i
bought it, I contacted the seller, he told me that they are on back order and if i did not mind, Contact Shimano and work with them.
I didn't mind doing the work myself since i do have a Vanquish 1000s as my main reel anyways, So i get ahold of Shimano and
send the reel to them, few days after i know it's there, I called them up and talked to a very nice young guy who answered all my
questions, He told me that if anything they will send me a new reel but it might be another month because of backorders, Of course i was fine with that, 2 weeks later i recieved a new reel from Shimano...
Now this was for a 92.00 reel, and they treated me like i bought a Stella, I am very happy with the way shimano treated me, Sure i had to be a bit patient, but hell i didn't care, this reel is just a mess around reel.
Your problem was with the store, Like others have said, most people are not buying 700.00 reels from Cabelas or even BP, they are ordering them, those reels could have been sitting for a very long time. If your car sits in the driveway for a year or longer, do you honestly think it will start up just like it did when you first bought it?
I wish you luck with what you decide to buy, but for me at least with my own experience with Shimano, I won't hesitate from buying one of their reels.
Two bad Stella's 
