Opinions on GLX Warranty Submission
Posted: Sun Jan 05, 2020 12:34 pm
Hi, 1st time poster after a recommendation at WesternBass. I'm looking for some advice/experience on how to act on a broken Loomis GLX 843 that I got for Xmas. The tip broke off yesterday on the 2nd time on the water (poor rod never even caught a fish!) while I was putting the bait in the hook keeper. Trying to decide between using the Xpeditor program ($100 no questions asked replacement, shipped right away) and sending in the rod for warranty evaluation (have to pay upfront shipping, might take a bunch of time, they might ask me to pay a $100+ fee anyway to repair/replace). It all comes down to how confident I am that this will be deemed a defect, and I have no idea.
The tip snapped clean between the tip and 1st guide. I'd like to think that I don't put undue stress on my rod tips when doing every-day stuff like hooking a bait back into the keeper and this is the first time this kind of breakage has ever happened to me. Not trying to convince anybody here of my "innocence", just explaining why I'm perplexed. (I have a lot of finesse rods and practice in treating those rods.) So, honest opinions would be awesome - I'll pay the $100 Xpeditor fee if needed, just need to decide if it's worthwhile to even send this rod in for eval.
Thanks for your feedback!
The tip snapped clean between the tip and 1st guide. I'd like to think that I don't put undue stress on my rod tips when doing every-day stuff like hooking a bait back into the keeper and this is the first time this kind of breakage has ever happened to me. Not trying to convince anybody here of my "innocence", just explaining why I'm perplexed. (I have a lot of finesse rods and practice in treating those rods.) So, honest opinions would be awesome - I'll pay the $100 Xpeditor fee if needed, just need to decide if it's worthwhile to even send this rod in for eval.
Thanks for your feedback!