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Crooked NRX handle buttom

Posted: Sun Feb 04, 2018 5:31 pm
by PBP
Noticed my nrx 843 has crooked bottom part of the handle, see the pictures. It is not loose or anything, but significantly slanted.
Is this something G Loomis can address as part of their warranty considering this is the high end rod?
Thank you.

Re: Crooked NRX handle buttom

Posted: Mon Feb 05, 2018 5:12 am
by Bantam1
Yes that would be something warranty would take care of. I can honestly say i have never seen anything like that on a new rod from them. Did you buy this rod new?

Re: Crooked NRX handle buttom

Posted: Mon Feb 05, 2018 2:56 pm
by PBP
Thank you for the reply.
Yes, the rod was brand new purchesed from reputable US online store, have a proof of purchase. Paid some hefty Canadian import tax :D
To be honest, the whole blank has a slight curve as well and this handle bothers me the most.
Both my GLX and IMX are purfect compared to it...

Re: Crooked NRX handle buttom

Posted: Mon Feb 05, 2018 3:10 pm
by fffishing
We have a Loomis Canada warranty centre,I'd use them a couple times...I think,you better contact them before sending rod.It's friendly service people there,so I hope you'll be fine. :)

Re: Crooked NRX handle buttom

Posted: Tue Feb 06, 2018 5:36 am
by Bantam1
Since you are in Canmada, you should go through the Canadian warranty process.

http://www.gloomis.com/content/g-loomis ... ranty.html

Re: Crooked NRX handle buttom

Posted: Sun Feb 11, 2018 7:50 am
by PBP
I will give them a call to see what can be done. Thank you.