I just received my Met. MGL in the mail today and also received an invoice for $25.00 labor? the parts were warrantied but not the labor, FWIW; My MGL is a JDM model is this why?
The reel is new and has only been used about 15 minutes due to rough gears I switched it out with a Curado, I lubed it with Ace #2 when I got home to see if that would help but it didn't so I sent it in for warranty...
I'm ok paying the $25.00 because I would not have kept the reel if it stayed the way it was, but if this something new... it will have an effect on my 2018 orders.
Thanks, Kurt
Charge for warranty labor?
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- Pro Angler
- Posts: 1513
- Joined: Fri May 08, 2015 11:43 pm
- Location: Gold Coast, Queensland. Australia
Re: Charge for warranty labor?
Is a 'opened' reel still covered under warranty?
I know here once a reel has been tampered with (opened up by self or other) its considered 'void' & any works further are considered on the customers responsibility.
I have a feeling that this'll clear up once you've brought it up.
I know here once a reel has been tampered with (opened up by self or other) its considered 'void' & any works further are considered on the customers responsibility.
I have a feeling that this'll clear up once you've brought it up.
Re: Charge for warranty labor?
JDM model reels are not covered under warranty in the US. This is not a new policy.
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- Platinum Angler
- Posts: 845
- Joined: Sat May 28, 2011 3:11 am
- Location: Rockford IL
Re: Charge for warranty labor?
Its quite well known that JDM Shimanos arent covered under USA warranty. I say you are lucky they covered the parts. WTG Shimano for going above what they needed to.
Re: Charge for warranty labor?
Ok thanks.
Kurt
Kurt