TackleTour

I just received a brand new NRX Dropshot rod. In my limited use (spooling line), I can tell the first guide (Fuji Titanium) is making a bunch of noise, and the insert is loose. What are my options. I've had this rod for 2 weeks and haven't fished it. Is a guide replacement the only option?

If the insert isn't cracked or broken, just loose, then I bet a drop of superglue would secure the insert. The glue will be drawn into the gap and make a decent bond. Never heard of a loose insert before that wasn't broken, but I expect it can happen.

If that were mine it would be going back to where it came from and getting replaced.

You can contact the dealer where it was purchased and see if they are willing to replace it for you. The other option is to send the rod in for warranty repair:

http://www.gloomis.com/content/g-loomis ... ranty.html

Bantam1 wrote:You can contact the dealer where it was purchased and see if they are willing to replace it for you. The other option is to send the rod in for warranty repair:

http://www.gloomis.com/content/g-loomis ... ranty.html

This shipped directly from Shimano.

Shipping to Shimano, they'll inspect and likely replace per a Cust.Serv rep I spoke to. They sent me a return shipping label.

Sorry you didn't say it came from us. Normally all G.Loomis warranty is handled up there. I'm happy to hear one of the CS agents is helping with this directly. We will make it right.

Bantam1 wrote:Sorry you didn't say it came from us. Normally all G.Loomis warranty is handled up there. I'm happy to hear one of the CS agents is helping with this directly. We will make it right.

Keith Ferguson was the rep, and he was top notch! Not sure if that sort of thing gets to the top, but he was very helpful and accommodating!

Canadians are always helpful