Great service, placed an order for parts today

[mrborohachi]

And service was knowledgeable and quick.

Thanks
Shimano.

[Bantam1]

No problem. Thanks for the nice feedback!

[Gulfcoastwader]

I second that. I have ordered from Shimano often and have always had fast, prompt service. They often don't charge at all if you are in dire need of one or two small parts.

This is one area where Daiwa could learn to do much better (this coming from an owner of several Daiwa reels).