sent my reel in

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johnD
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sent my reel in

Post by johnD » Mon May 30, 2011 5:54 pm

Bantam I sent one of my saltwater reels (sustain 8000) to shimano back on may 9th , do they contact by email that they received the reel ? I haven't heard anything, is that the norm ?
Thanks for your time.
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Bantam1
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Re: sent my reel in

Post by Bantam1 » Tue May 31, 2011 3:01 am

Typically we will not contact you to let you know we have received the reel. Our current turnaround time for repairs is about 4 weeks.
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johnD
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Re: sent my reel in

Post by johnD » Tue May 31, 2011 4:45 am

Bantam1 wrote:Typically we will not contact you to let you know we have received the reel. Our current turnaround time for repairs is about 4 weeks.
Thanks Dan.
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