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by a1712
Mon Aug 24, 2015 11:02 am
Forum: Shimano Product Support
Topic: Received a broken Cumara.
Replies: 13
Views: 6102

Re: Received a broken Cumara.

If the rod has a failure it must be sent in for warranty evaluation. That has always been our policy. The Cumara has been discontinued and the Zodias will be the replacement going forward. I don't have issue with sending it in for evaluation. The issue I have, as the consumer, is paying $35 for shi...
by a1712
Fri Aug 21, 2015 6:15 pm
Forum: Shimano Product Support
Topic: Received a broken Cumara.
Replies: 13
Views: 6102

Received a broken Cumara.

I ordered a Cumara Aug. 14, 2015. Received the rod and strapped a Metanium XG to it. Went out the next day and noticed it would make a click/crack sound, every so often, when I cast. When I got home I removed the reel and went over it to see if I could locate the cause of the sound, couldn't find an...
by a1712
Wed May 13, 2015 6:12 pm
Forum: Shimano Product Support
Topic: Black camara warranty
Replies: 20
Views: 6705

Re: Black camara warranty

I sugged you do not mention the rod broke from swinging in a fish, but just say it broke on a hookset. Not saying swinging in a fish was a good or bad idea, personally I do not do this but i dont want to see you get screwed on a rod warranty.. But it's OK to screw Shimano on a Warranty? Brian. You ...
by a1712
Wed May 13, 2015 1:24 pm
Forum: Shimano Product Support
Topic: Black camara warranty
Replies: 20
Views: 6705

Re: Black camara warranty

JerryC wrote:I sugged you do not mention the rod broke from swinging in a fish, but just say it broke on a hookset. Not saying swinging in a fish was a good or bad idea, personally I do not do this but i dont want to see you get screwed on a rod warranty..
But it's OK to screw Shimano on a Warranty? Brian.
by a1712
Sat Feb 07, 2015 5:23 pm
Forum: Shimano Product Support
Topic: Curado I noise
Replies: 12
Views: 5743

Re: Curado I noise

Take it down and do a complete clean and relube. Brian.