For clarification the warranty covers the rod against material and manufacturer defects. It does not cover things like wear and tear or abuse. It is not a "no questions asked" type of warranty. The G.Loomis rods are still covered by the lifetime warranty. That has not changed. Just know the differen...

Send me a PM with your name and address and I will get one out to you in the mail. We had a few in our repair parts drawer and we can part with one to help you out. I assume you are in the US. If you are somewhere else it will make it a little more difficult for me to ship it to you.

ACE0 grease for the drag washer. The reel oil spray is just an aerosol version of Bantam oil they offer overseas. We do not have it in the US. I guess there are restrictions for bringing over the aerosol products to the US. The spray grease is more for spinning reels. I suppose it would work for oth...

Here is what we recommend: Ball bearing- Bantam Oil (one drop per bearing if needed) Break pipe- No break pipe on DC reels as they use a DC unit Spool shaft- Dry and clean no lubricant Inner bearing of handle- Permalube Worm shaft- Bantam Oil or very light application of ACE 0 with added bantam oil ...

BB means Brood Brother. It's a cost down version of the regular Exsence. It has an XT-7 material body vs. Magnesium for the regular Exsence. That is the most basic explanation I can give you. The concept was similar performance at a lower cost due to the material difference for the body. XT-7 is a c...

Any of the newer swept handle styles will work, or should work. The XG handles will be 95mm, HG are 90mm and some 6.x:1 models use 84mm. It varies slightly by model. I think the exception is the Bantam but I would need to double check. I think they are 90mm for HG and XG. Yu might need to change the...

Several parts for Calais DC have been discontinued for a few years now unfortunately. There are no other gears that work.

The gold can vary slightly due to the forging process prior to machining. The grains of the material can alter how the color looks. As far as the play it is hard to say why one has more than the other without seeing the reel. Some play is normal due to the new design of the reel. There is a bearing ...

I would call Southwestern Parts & Service in Dallas. They will probably have the bearing in stock. They are on backorder with us until the end of the year.

No that is just the bearing. The BNT4157 is discontinued and we no longer have it in stock. Most of the time they can be reused. If there is corrosion it typically can be cleaned up with steel wool and oil.

You can also try any of our service centers. They may still have them available.

BNT2396 or 105FC (new number) is the part number for the bearing you will need.

I would drop the spacer dimension down a little. More than likely it's a hair too tight and the grease is just masking the feel.

You can order our parts online here:

https://fishshop.shimano.com/collections/low-profile

The grease may alter the feel of the reel. We only recommend our lubricants for the record. I am glad you got the reel adjusted to your liking.

Please explain what is going on a little better if possible so I can try to assist you.