Search found 4113 matches

by Bantam1
Mon Jun 03, 2019 7:45 am
Forum: Shimano Product Support
Topic: couple questions about sending reels in
Replies: 1
Views: 176

Re: couple questions about sending reels in

Yes we can service both reels.
by Bantam1
Thu May 30, 2019 1:40 pm
Forum: TT Reviews
Topic: Feed Your Enthusiast Soul : Conquest 842C MBR
Replies: 14
Views: 749

Re: Feed Your Enthusiast Soul : Conquest 842C MBR

Sorry this response will be a mix of factual data and my own personal thoughts. This is not anything negative about Cal's review. Despite what people think I actually like the TT guys and have fished with them. Once you get to that level it's hard for the human hand to notice increases in sensitivit...
by Bantam1
Thu May 23, 2019 8:51 am
Forum: Shimano Product Support
Topic: 07 Stella (FD) Handle Assembly
Replies: 6
Views: 404

Re: 07 Stella (FD) Handle Assembly

He says the shaft is different on the FD from other previous or newer Stella models. There are no other handles that will work.
by Bantam1
Thu May 23, 2019 5:19 am
Forum: Shimano Product Support
Topic: 07 Stella (FD) Handle Assembly
Replies: 6
Views: 404

Re: 07 Stella (FD) Handle Assembly

I'll ask our QC engineer when he arrives later today. I will let you know.
by Bantam1
Mon May 20, 2019 7:26 am
Forum: Shimano Product Support
Topic: Shimano recommended gear grease CU150 DC
Replies: 16
Views: 1066

Re: Shimano recommended gear grease CU150 DC

I'm an employee of Shimano not a rep. That changes things a little ;)
by Bantam1
Thu May 16, 2019 5:17 am
Forum: Shimano Product Support
Topic: Scorpion DC 100 Brakes stopped working
Replies: 26
Views: 1165

Re: Scorpion DC 100 Brakes stopped working

The Calais DC had the best DC unit IMHO. I haven't had a chance to fish any of the newer JDM Antares DC reels to compare. They use a similar system with some updates. I had many discussions with the engineers about the lures used and other factors to help program the new DC braking curves. I would l...
by Bantam1
Mon May 13, 2019 8:38 am
Forum: Shimano Product Support
Topic: Scorpion DC 100 Brakes stopped working
Replies: 26
Views: 1165

Re: Scorpion DC 100 Brakes stopped working

That sounds like a software glitch in the DC to me. Once it starts working again it should be OK. I have heard of things like this on the Scorpion DC (older models and I-DC 5 models). We have not had this issue on the I-DC 4 or on the Metanium DC in the US.
by Bantam1
Thu May 09, 2019 6:22 am
Forum: Shimano Product Support
Topic: Shimano Calcutta TE100DC -Side Plate Shaft Question
Replies: 1
Views: 193

Re: Shimano Calcutta TE100DC -Side Plate Shaft Question

The screw that holds the left side plate on the 100DC will not work on the TE. They are different designs due to how the reel functions. There is no reason for a quick detach/opening side plate on the DC. The TE has this feature to make VBS brake adjustments easier. Since the TE has an external dial...
by Bantam1
Tue May 07, 2019 5:39 am
Forum: Shimano Product Support
Topic: VBS brake maintenance/issues encountered
Replies: 5
Views: 365

Re: VBS brake maintenance/issues encountered

Push on the brass pins on the spool towards the center. The pins can get loose over time, and being this is a CH100A model, the reel is probably well used at this point. The pin could push outward because the hole for the pin wears. This will make slight contact with the brake race and make noise. I...
by Bantam1
Mon May 06, 2019 5:53 am
Forum: Shimano Product Support
Topic: They're back...
Replies: 6
Views: 586

Re: They're back...

The newer reels like the Metanium and Aldebaran have good frame guards inside to prevent the contact from the clutch parts. This is what caused issues in the older reels. 99.9% of corrosion problems are due to anglers not properly washing the reels after use in salt/brackish water. I started fishing...
by Bantam1
Fri May 03, 2019 5:11 am
Forum: Shimano Product Support
Topic: They're back...
Replies: 6
Views: 586

Re: They're back...

The Chronarch D and Core reels shared tooling. I am not 100% sure if you can use the CH frame on the Core. It should work, but I have never tried.
by Bantam1
Tue Apr 23, 2019 5:07 am
Forum: Shimano Product Support
Topic: Shimano recommended gear grease CU150 DC
Replies: 16
Views: 1066

Re: Shimano recommended gear grease CU150 DC

All of the authorized service centers received the list with the grease part numbers. I will make sure they get it again.
by Bantam1
Mon Apr 22, 2019 7:50 am
Forum: Shimano Product Support
Topic: Scorpion DC 100 Brakes stopped working
Replies: 26
Views: 1165

Re: Scorpion DC 100 Brakes stopped working

****The clarify Shimano Fan is not a representative for Shimano. I appreciate he is trying to help but, he is not the right source for specific questions like this. I am the only one that posts here that actually is employed by Shimano and have been for over 16 years now.***** Kelley 71- The only I...
by Bantam1
Mon Apr 22, 2019 7:22 am
Forum: Shimano Product Support
Topic: Shimano recommended gear grease CU150 DC
Replies: 16
Views: 1066

Re: Shimano recommended gear grease CU150 DC

ACE-0 other part number is RD16394. I'll have to email the CS team and make sure they use the list they were provided with the grease part numbers. We have some new people and it seems I need to jog their memory...