send it in with a note of the issues going on and what you have done so far. they are really good at what they do.

Another satisfied long time customer. I previously posted on here for help with my SECOND HAND Curado 70 brake dial. long story short this reel came to me as partial payment for someone loosing my gear. I ended up sending it in to Shimano knowing that I was completely responsible for repairs needed....

got my reel back in the mail and wanted to thank you and the rest of your staff for taking care of me.
thank you again.

good morning, hope you and your guys enjoyed your vacation.
i ended up mailing it in. i was just too busy getting ready for the holidays to make the drive down to you guys.

sounds good, thank you. 1st time sending in a reel myself how does this work. in past a friend of mine would drop/ pick up reels on weekly basis from you guys, I got used to just handing over my reels to him, I've been spoiled.

i got this reel as partial payment for a combo that, a co angler i drew, tossed over the side of my boat. i have not taken it apart, yet. and don't know if has been previously messed with.
thank you for taking the time to respond.

hello TT, I got a brake dial that is getting stuck and wont allow the dial to move back and forth. secondly I noticed that when at the lowest setting it lands between #3 and #4 of the dial, where it gets stuck. any ideas/ fixes would be greatly appreciated.